Customer Accounts & Profiles
Build lasting relationships with your customers. Registration, email verification, order history, and profile management - all built in.
What Are Customer Accounts?
Customer accounts let your guests register with their email, verify their identity, and build a profile. Once registered, customers can view their complete order history, manage their profile, and enjoy faster checkout with pre-filled information.
Accounts are global across the platform - one account works at any venue. Customers can order from multiple restaurants with the same credentials. Email verification ensures genuine accounts and prevents spam orders.
Why Customer Accounts Matter
Faster Checkout
Returning customers have their name, email, and phone pre-filled. Ordering takes seconds.
Order History
Customers view their complete order history with details, statuses, and the ability to reorder.
Direct Communication
Registered customers receive order confirmations and updates via email. Build a communication channel.
Customer Insights
Track customer behavior, order frequency, and preferences to optimize your menu and marketing.
How Customer Accounts Work
Customer Registers
Customers create an account with email, password, name, and optional phone number.
Email Verification
A verification email is sent. Customers click the link to confirm their email address.
Order & Build History
Every order is linked to their account. Order history builds automatically with full details.
Manage Profile
Customers can update their profile, change password, and manage notification preferences.
Account Features
Registration & Login
Simple registration with email and password. Secure login with session management.
- Email and password registration
- Secure JWT session tokens
- Remember me functionality
- Global account across all venues
Email Verification
Verify customer email addresses to prevent fake accounts and spam orders.
- Verification email with secure link
- Resend verification option
- Block checkout until verified (configurable)
- Verification status badge
Order History
Complete order history with full details - items, prices, status, and restaurant information.
- All orders across all venues
- Expandable order details
- Status tracking per order
- Restaurant links for reordering
Profile Management
Customers manage their personal information, password, and notification preferences.
- Update name and contact info
- Change password securely
- Notification preferences
- Account deletion option
Account Use Cases
Repeat Customers
Regular customers enjoy faster checkout with pre-filled information and easy access to past orders.
Loyalty Building
Identify loyal customers by order frequency. Reward them with exclusive promo codes.
Customer Analytics
Track customer behavior - average order value, favorite items, and ordering patterns.
Direct Marketing
With verified email addresses, communicate directly with customers about new items and offers.
Multi-Venue Customers
Customers use one account across all your venues. Their history shows orders from every location.
Guest Ordering
Customers do not need an account to order. Cart works without login - registration is optional.
Building Customer Relationships
In restaurant business, repeat customers are the foundation of success. Customer accounts transform anonymous transactions into lasting relationships. You know who your customers are, what they order, and how often they visit.
Data Ownership
When customers register on your platform, you own the customer data. Unlike third-party delivery apps that keep customer information to themselves, direct accounts give you full access to your customer base for marketing and analytics.
Reduced Friction
Returning customers complete checkout in seconds with pre-filled information. This reduced friction leads to higher conversion rates and more frequent orders. The easier it is to order, the more often customers will do it.
Privacy & Trust
Our account system respects customer privacy. Email verification prevents spam, password hashing protects credentials, and customers can delete their accounts at any time. Building trust through responsible data handling encourages more customers to register.
Ready to Build Customer Relationships?
Enable customer accounts and start building lasting connections with your guests.