Digital Tipping System
Boost staff income with easy digital tips. Quick-select percentages, custom amounts, and transparent tipping right at checkout.
What Is Digital Tipping?
Our tipping system lets customers add a tip to their order at checkout. Customers can choose from quick-select buttons (10%, 15%, 20%) or enter a custom amount. Tips are calculated on the order subtotal and clearly displayed in the order summary.
Tipping is fully configurable per venue - enable it for restaurants where tips are customary, disable it for quick-service or takeout venues. The system makes tipping easy for customers who want to show appreciation, without pressuring those who prefer not to tip.
Why Digital Tipping Works
Increase Staff Income
Digital tips are consistently higher than cash tips. Easy selection leads to more generous tipping.
Frictionless Experience
One-tap tip selection at checkout. No awkward moments or cash fumbling.
Transparent Amounts
Customers see exactly how much they are tipping. Clear percentages and the calculated amount.
Venue Configurable
Enable tipping for venues where it is appropriate. Disable it where it does not apply.
How Tipping Works
Enable Tipping
Turn on the tipping feature in your venue settings. It is that simple.
Customer Sees Options
At checkout, customers see tip buttons: No Tip, 10%, 15%, 20%, or Custom amount.
Tip Added to Order
The selected tip is calculated on the subtotal and added to the order total before payment.
Track in Dashboard
Tips are displayed in order details and order history. Track tip totals in your analytics.
Tipping Features
Quick-Select Buttons
Pre-defined tip percentages make it easy for customers to add a tip with one tap.
- 10%, 15%, 20% quick buttons
- Calculated amount shown instantly
- No Tip option always available
- Mobile-friendly button layout
Custom Tip Amount
Customers who want to tip a specific amount can enter any value they choose.
- Free-form amount input
- Currency-formatted display
- Minimum amount validation
- Updated total shown immediately
Order Integration
Tips are fully integrated into the order flow - displayed in summaries, confirmations, and admin views.
- Shown in checkout summary
- Included in order confirmation
- Visible in admin order details
- Included in order history
Analytics & Tracking
Track tip amounts across orders to understand tipping patterns and staff appreciation levels.
- Tip totals in order reports
- Average tip percentage
- Tips by order type
- Revenue impact tracking
Tipping Use Cases
Full-Service Restaurants
Digital tipping for dine-in orders. Staff receive tips through the ordering system.
Delivery Orders
Customers tip delivery drivers at checkout. No cash exchange needed.
Counter Service
Casual cafes and counters where small tips show appreciation for friendly service.
Bar Service
Tips for bartenders on drink orders placed through QR code menus.
Catering
Tips added to large catering orders as a gesture of appreciation for setup and service.
Food Trucks
Cashless tipping for food truck orders where cash tips are often missed.
The Shift to Digital Tipping
As restaurant ordering moves online, tipping moves with it. Digital tips are consistently higher than cash tips because the friction of calculating and producing cash is removed. A simple button tap replaces pocket change.
Staff Retention
Higher tip income leads to happier, more motivated staff. In an industry with high turnover, the difference in daily tip income can be a significant factor in staff retention and satisfaction.
Customer Expectations
Customers expect tipping options in digital ordering. A checkout without tipping options can feel incomplete. Offering tip options meets customer expectations while giving them the freedom to choose their level of generosity.
Transparent and Fair
Digital tipping is transparent for everyone. Customers see exactly how much they are tipping, and the amounts are tracked in the system. This transparency builds trust between customers, staff, and management.
Ready to Enable Tipping?
Boost staff income with easy digital tipping at checkout.