Automated Order Notifications
Keep everyone informed. Automatic email notifications for customers and admins, localized in the right language, sent at every order milestone.
What Are Order Notifications?
Order notifications are automated emails sent at key moments in the order lifecycle. Customers receive a confirmation email when they place an order, and admins get notified of new orders instantly. All emails are professionally designed with your order details.
Customer emails are sent in the language they used at checkout (English or Bulgarian). Admin notification emails are sent in the venue's primary language. This ensures everyone reads notifications in their preferred language.
Why Notifications Matter
Professional Communication
Beautiful HTML email templates with complete order details. Your restaurant looks professional and organized.
Instant Admin Alerts
Admins receive notifications immediately when a new order is placed. Never miss an order.
Customer Confidence
Order confirmation emails give customers peace of mind. They know their order was received and is being processed.
Localized Messages
Customer emails in their language, admin emails in the venue language. Everyone reads in their native tongue.
How Notifications Work
Order Placed
Customer places an order. The system immediately triggers notification emails.
Customer Email
Customer receives a confirmation email in their checkout language with full order details.
Admin Email
Admin receives a new order notification at the venue's admin email address.
Web Push (Optional)
Enable browser push notifications for real-time alerts when new orders arrive.
Notification Features
Customer Order Confirmation
Beautiful HTML email with complete order details sent to the customer immediately after ordering.
- Full order item list with prices
- Order number for reference
- Payment status and method
- Localized in customer's language
Admin New Order Alert
Instant notification email to the venue admin when a new order is placed.
- Sent to venue admin email
- Complete order details
- Customer contact information
- In venue's primary language
Localized Email Templates
Email templates support multiple languages. Customers and admins each receive emails in their language.
- English and Bulgarian support
- Customer locale detection
- Venue language for admin emails
- Professional HTML templates
Web Push Notifications
Optional browser-based push notifications for real-time alerts on the admin dashboard.
- Browser-based notifications
- No app installation needed
- Real-time order alerts
- Configurable per venue
Notification Use Cases
Busy Restaurants
Instant admin alerts ensure no order is missed during peak hours.
Delivery Orders
Customers receive confirmation with expected delivery time and order details.
International Venues
Tourist orders get confirmation in English, while the kitchen receives notification in Bulgarian.
Multi-Location
Each venue's admin email receives orders only for their location.
Scheduled Orders
Confirmation emails include the scheduled delivery/pickup date and time.
High-Volume Operations
Web push notifications provide instant alerts without checking email constantly.
Communication Excellence in Restaurant Operations
Clear communication is the foundation of good customer experience. Automated notifications remove the manual burden of confirming orders while ensuring consistent, professional communication with every customer.
Reducing Support Inquiries
When customers receive instant order confirmation, they rarely need to call to check if their order was received. This reduces support inquiries and frees staff to focus on preparation and service.
Multi-Language Communication
In multilingual environments, sending emails in the right language is essential. A Bulgarian tourist in London receives their confirmation in Bulgarian, while the restaurant kitchen gets the order details in English.
Beyond Email
Web push notifications complement email by providing real-time alerts directly in the browser. Admin staff see new orders instantly without constantly refreshing their email inbox.
Ready to Automate Notifications?
Keep customers informed and never miss an order with automated notifications.